Century Long Matting Warranty:

The manufacturer warrants to Customer that the Products made by the manufacturer and sold by The Mat King, which is a d/b/a of Geoffrey Drew Marketing, Inc., will be free from defects in materials and workmanship. The warranty for any Product commences ten (10) days from the date it is shipped and expires twelve (12) months after such date.

In the event the manufacturer determines that any Product supplied by the manufacturer does not meet any warranty, the manufacturer will replace each such Product under the following conditions:

1. Customer shall have notified the manufacturer through its selling partner The Mat King in writing prior to the warranty expiration date and shall have received a written Return Goods Authorization (RGA) from the manufacturer referencing the Product(s) covered by warranty; and
2. Customer shall have returned such Product(s) to the manufacturer, referencing Customer’s RGA, freight collect via common carrier specified by the manufacturer (or freight prepaid if returned via any other carrier).

If the manufacturer determines that a returned Product is covered under the manufacturer’s warranty and if such Product is received by the manufacturer within fourteen (14) months of the date of shipment, then the manufacturer shall replace the same at no additional cost to Customer. CUSTOMER ACKNOWLEDGES AND AGREES THAT ITS FAILURE TO FOLLOW THE WARRANTY CLAIM PROCEDURE SET FORTH ABOVE, INCLUDING (WITHOUT LIMITATION) THE PROCESS BY WHICH IT REPORTS ANY ALLEGED DEFECTS IN MATERILS OF WORKMANSHIP AND OBTAINS ITS RGA FROM THE MANUFACTURER, SHALL CONSTITUTE A RELEASE AND WAIVER OF ALL WARRANTY OBLIGATIONS OF THE MANUFACTURER HEREUNDER.

The warranty is subject to the condition that Customer notifies the manufacturer immediately in the event any Product at any time demonstrates any defect in materials or workmanship. This warranty is subject to the further condition that Customer does not store the Product(s) at temperatures exceeding 140˚F.

Warranty coverage does not include any defect or performance deficiency which is the direct or indirect result, in whole or in part, of accident, abuse, misuse, vandalism, or other damage, neglect, alteration, or any impairment of the Product(s) resulting from causes or conditions not associated with ordinary storage, handling, installation, maintenance, service or use, maintenance or service by any party other than Customer, or any acts, omissions, causes, or events beyond, control of the manufacturer. Furthermore, warranty coverage does not extend to dimensional changes directly or indirectly caused by storage, handling, manufacturing, or fabrication process used by Customer involving the Product(s).

THE WARRANTIES SET FORTH ABOVE ARE EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, EVEN IF SUCH PURPOSE IS KNOW TO THE MANUFACTURER OR TO THE MAT KING, AND IN LIEU OF ANY OTHER OBLIGATIONS OR LIABILITY ON THE PART OF THE MANUFACTURER OR OF THE MAT KING. THE MANUFACTURER AND THE MAT KING NEITHER ASSUME (NOR HAS AUTHORIZED ANYONE TO ASSUME FOR IT) ANY OTHER WARRANTY OR LIABILITY IN CONNECTION WITH THEIR PRODUCTS.

               

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THE MAT KING
740 West End Avenue; Suite 1
New York, NY 10025 USA

Phone: (646)998-4208
Fax: (646)998-4073
Phone: 800-442-6544
Fax: 800-Mats-Fax (628-7329)
Phone: 800-442-6544
Fax: 800-Mats-Fax (628-7329)