The Mat King


       All mats are guaranteed for one year from date of shipment against manufacturing defects provided our recommended maintenance procedures are followed (i.e., reasonable care and cleaning). Products with longer guarantees are noted separately. Claims involving defective merchandise are subject to our inspection and approval.

       Claims must be made in writing within twelve months, listing date of purchase. If, after our examination, the product proves to be defective, we will repair or replace the product at our option at no charge. Freight charges will be assumed by The Mat King. Our liability is limited to replacement of such defective merchandise.

       Prices are subject to change without notice. Customers will be notified of increased pricing prior to being billed. There is a minimum order charge of $10.00 net on orders totaling $25.00 net or less.

       Product Suitability - Ever effort has been made to accurately describe our products to define their general use. Determination of the suitability of any product and any application contemplated by the customer, is the sole responsibility of the customer or user. In the event of improper product selection by the customer, The Mat King makes no warranty or guarantee of results to be obtained since use and application by the customer are beyond our control. If any doubt as to the suitability of a particular product application arises, please contact our sales department. User accepts the responsibility of removing from service any product that becomes worn, "worn-out", unusable or defective in such a way as to make the product a potential safety hazard. We are not liable for damages in excess of the purchase price of the product.

       Returns - Every effort will be made to accommodate requests to return merchandise. After return authorization is granted, merchandise must be sent freight prepaid. A restocking charge of 30% will be made on all standard stock items. Authorization to return merchandise is valid for 60 days. PERSONALIZATION, SPECIAL SIZE, SPECIAL RUN, SPECIAL COLOR OR CUSTOM-MADE MATERIALS ARE NOT RETURNABLE.

       Damaged Shipments - any item damaged in transit is the responsibility of the carrier. Claims for damaged or short shipments must be filed at once by the customer with the carrier. Delay may cause unnecessary loss to the customer. Though we will make every effort to assist, responsibility for the material transfers to the customer upon receipt of the shipment by the transportation company.

740 West End Avenue; Suite 1
New York, NY 10025 USA

Phone: 516-501-0744
Fax: 516-501-0753
Phone: 800-442-6544
Fax: 800-Mats-Fax (628-7329)